Shipping Policy

Last updated: October 13, 2026

At Cove & Coat, we want your shopping experience to be simple and convenient. We offer free shipping on all U.S. orders, so you can enjoy your FurEase™ Brush without additional standard shipping charges at checkout.

1. Order Processing Time

Orders typically require 1–3 business days to process before shipment.

Business days do not include weekends or applicable holidays. Processing times may be longer during holidays, promotional periods, or when order verification is necessary.

You will receive a shipping confirmation email with tracking information once your order has been dispatched and tracking details are available.

2. Shipping Destinations

Our store primarily serves customers in the United States.

Shipping availability may vary by destination. If we are unable to ship to your address, we will contact you to discuss the available options.

3. Shipping Costs

Standard shipping is free on all U.S. orders.

No standard shipping fee will be charged at checkout for eligible U.S. deliveries. If any additional charges apply to a particular destination or service, we will disclose them before you complete your purchase.

4. Estimated Delivery Times

For U.S. orders, our current estimated delivery timeframe is:

• Order processing: 1–3 business days.
• Shipping in transit: approximately 5–8 business days after dispatch.
• Total estimated delivery: approximately 6–11 business days from the date your order is placed.

These timeframes are estimates, not guaranteed delivery dates. Actual delivery may vary depending on your location, carrier operations, customs procedures where applicable, weather, holidays, and other circumstances beyond our reasonable control.

5. Order Tracking

Once your order ships, we will send tracking information to the email address provided at checkout, when available.

Tracking information may take several business days to update after dispatch. If your tracking link does not show movement immediately, please allow some time for the carrier's system to update.

If you have questions about your shipment, contact us at dm4111104@gmail.com and include your order number.

6. Delays and Missing Packages

Although we work to process and ship orders promptly, delays can sometimes occur.

If your order has not arrived within the estimated delivery timeframe, please contact us at dm4111104@gmail.com. We will review the tracking information and work with you to determine the next steps.

If we cannot ship your order within the timeframe promised, we will notify you and provide any cancellation or refund options required by applicable law.

If tracking shows that a package was delivered but you have not received it, please contact us so we can review the available information and help you identify the appropriate next steps.

Nothing in this policy excludes responsibility or remedies that may apply under applicable law.

7. Incorrect Shipping Addresses

Please carefully check your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible at dm4111104@gmail.com. We will try to correct the address before the order is processed or shipped, but changes cannot be guaranteed once fulfillment has begun.

Cove & Coat cannot guarantee delivery to an incorrect or incomplete address supplied at checkout. Any resulting resolution will depend on the circumstances and applicable law.

8. Split Shipments

If your order contains multiple items, they may arrive in separate packages depending on availability and fulfillment arrangements. If separate tracking information is available, we will share it with you.

9. Contact Us

For questions about shipping, tracking, or delivery, please contact:

Cove & Coat Customer Support
Email: dm4111104@gmail.com

Please include your order number so we can assist you more efficiently.

This policy does not limit any consumer rights or remedies that cannot legally be excluded under applicable law.